Terms of return and exchange for clothing, refunds policy

Brand "Black Limit" is committed to meet their clients. We produce clothes which 100% sure, but there are times when for one reason or another purchased item may not apply to you. Our shop is in accordance with the Law of Ukraine "On protection of consumer rights" gives buyers the right to return or exchange unsuitable items.

Conditions of exchange and return

If you received the goods of improper quality or clothes do not fit your size, style, color and so forth, you can return it and get your money back within 14 days of receipt of the order. We will refund your money within 5 days of receipt of payment on account of the store after you receive the goods and check completed application.

Return of products is possible only if it has not been used and retained marketable. To be able to return or exchange the thing – not to tear her labels. Also, be sure to save warranty cards and receipts for products, check your purchase immediately upon receipt.

How to refund?

To return or exchange an item, follow our instructions:

1. Contact the store Manager to get a preliminary consultation and to learn whether your order refunded.
2. Complete the "Form of exchange", attach a copy of your receipt and the warranty card and send it to our email address.
3. Check with the consultant the way of a refund or exchange of goods.
4. Send the item through the "New Mail", informing the Manager of the parcel number. If the clothes were purchased in the show-room to press down or to get her back can be the same.

Items submitted through the "New Mail", are taken back via the service, and the sending paid by the buyer. The number of the outlet you can coordinate with the consultant of our online store.

We value the trust of each customer, so even if your case does not fall under the standard return or exchange, please contact our managers and they will help you resolve the issue so that you remain a happy shopping in our store.